Last updated: 20/05/2025
At Pandem Wargaming, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, we gladly accept returns—no questions asked.
We accept returns for any reason within [30 days] of your order arriving.
To qualify for a refund:
The item must be returned in its original condition.
You’ll need to provide proof of purchase (your order number or confirmation email).
Once we receive the returned item, we’ll issue a full refund to your original payment method.
We’ve got you covered—Pandem Wargaming will pay for return postage. Once your return is approved, we’ll send you a prepaid return label to make the process quick and hassle-free.
To initiate a return, simply contact us at info@pandemwargaming.com.au with your order details, and we’ll guide you through the next steps.
If you have any questions about your order or our return process, feel free to reach out. We're here to help!
📧 info@pandemwargaming.com.au
📍 PO Box 65, Lidcombe, NSW, Australia 1825
