Production Pause — Back 8 November

Our print farm is paused until Sunday 8 November while I deal with a family emergency. The store stays open and you can still order. Here's what that means for you.

Ordering during the pause

  • Orders placed now go straight into the print queue, in the order they come in.
  • Printing restarts on 8 November and works through the queue from the oldest order first.
  • Every piece is still printed to order. Nothing gets rushed to catch up.

When will my order ship?

If you order today, here's the earliest we expect to dispatch it. These dates are estimates, and orders placed later in the pause will ship a little later.

Order type Normal print time Earliest expected dispatch
Most orders 5–7 business days 13–17 November
Large single-colour sets 10–12 business days 20–24 November
Large coloured sets 20 business days Early December

Delivery after dispatch is the usual 3–7 business days anywhere in Australia, shipped from Sydney.

Already ordered?

If you ordered before the pause and haven't had a shipping notification yet, your order is at the front of the queue and will be first off the printers on 8 November.

Don't want to wait?

No problem. Email us any time before your order starts printing and we'll cancel it and give you a full refund.

Getting in touch

I'll be checking emails less often than usual, so replies may take a few days. Email info@pandemwargaming.com.au or use the contact page.

Returns and the Gromril Guarantee

The Gromril Guarantee still applies to every order. Any returns or replacements requested during the pause will be handled once we're back on 8 November.

Thanks for your patience. We'll be back printing soon.

— Geoff, Pandem Wargaming